At Opalhouse, we believe your journey to a boldly designed home should be as seamless as our signature geometric rugs. Just as we carefully curate each artisan-inspired piece in our collections, we’ve designed our delivery options to match your lifestyle—whether you’re urgently refreshing your space or patiently crafting your perfect sanctuary.
Global Nomads & Design Enthusiasts: We ship worldwide (excluding some remote areas in Asia) because great design knows no borders. Wherever your creative spirit takes you, we’ll deliver the pieces that make your space uniquely yours.
Your Delivery Options
Express Arrival (Standard Shipping)
For when your design inspiration can’t wait. Your order will be processed within 1-2 business days and shipped via premium carriers (DHL or FedEx). Expect your bold new statement pieces in 10-15 days after dispatch.
Shipping fee: $12.95 USD
Leisurely Journey (Free Shipping)
Perfect for those who savor the anticipation of transforming their space. Orders over $50 qualify for free shipping via EMS. Your carefully wrapped treasures will arrive in 15-25 days after dispatch—giving you time to envision their perfect placement.
Minimum order: $50 USD for free shipping
From Our Washington Studio to Your Global Home
Every Opalhouse piece begins its journey at our creative hub in Washington, D.C., where our team wraps each item with the same care we’d give our own home decor. Whether it’s a plush velvet bedding set or a conversation-starting rattan chair, we treat your design investments with respect.
Our Packaging Promise
• Rugs & Textiles: Rolled with protective covers and moisture-resistant wrapping
• Furniture & Decor: Custom-fit packaging with reinforced corners
• Fragile Items: Double-boxed with biodegradable cushioning
Love It or Let It Go
We’re confident you’ll adore your Opalhouse finds as much as we do. But if something doesn’t spark joy in your space, you have 15 days from delivery to initiate a return. Please contact our Washington-based team at [email protected] to arrange returns—we’ll guide you through the simple process.
Tracking Your Design Journey
Once your order ships, you’ll receive a tracking number to follow your package’s global adventure. Watch as your:
– Bohemian-chic area rug crosses continents
– Jungalow™-inspired bedding travels highways
– Artisan-crafted candles make their way home
Need Help Along the Way?
Our creative concierge team is available at [email protected] to:
• Answer delivery timeline questions
• Resolve shipping concerns
• Suggest styling tips while you wait
We’re proud to support customers worldwide (excluding a few remote areas) from our headquarters at 2850 Davenport Street Northwest, Washington, US 20008.
Payment Methods for Global Designers
To make your design journey effortless, we accept:
Visa • MasterCard • JCB • PayPal
Now that you know how we deliver, why not explore what we deliver? Discover our bold patterns, rich textures, and unexpected details that are just a shipment away from transforming your space.
Happy decorating,
The Opalhouse Team